EPFO settles 11.77 lakh claims in April 2015:77% of EPF claims settled within 10 days
The Employees Provident Fund Organisation(EPFO) has settled 11.77 lakh claims were settled in the month of April itself. This fact emerged while reviewing the performance of EPFO in the first month of the new financial year 2015-16. According to Shri K.K. Jalan, CPFC showing an improvement in the time taken for settlement, 48% of the claims were settled within 03 days and 77% were settled within 10 days. More than 15 crore annual accounts were updated in the first two working days of the financial year which is a historical first and this was made possible by the adoption of new updated software by the organization.
A decision was also taken regarding continuation of minimum pension of Rs 1000 to the pensioners of EPS, 1995 on a perpetual basis. This move is expected to benefit more than 19 lakh pensioners who would otherwise draw less than Rs. 1000 as pension under EPS, 1995.
Grievance redressal continued to be given top most priority. More than 14,000 grievances were settled in the month of April leaving a balance of 3,354 grievances pending. Of these more than three-fourths were pending for less than 15 days. As grievance monitoring is being done at the highest level in the government under PRAGATI programme, comprehensive guidelines were also issued to further minimize the number of pending grievances.
A conference of the ten Zonal Addl. CPFCs also took place in last month. Several important decisions directly affecting the working of the organization were taken. Top priority is to be accorded to activation of UAN and also to activate e-life certificate, “Jeevan Praman Patra” for EPS pensioners.Use of e-governance tools has to be adopted in all functional areas including compliance management. This would help the organization in better monitoring and also foster a conducive compliance environment It was also decided to initiate efforts for making the members’ passbook on the portal, available in vernacular languages also, for the benefit and convenience of the PF subscribers.